Implementation Research and Training Program Director- 3149202

Director of the Mongan Institute Implementation Research and Training Program

Appointment at the Mongan Institute at Massachusetts General Hospital (MGH)
Assistant or Associate Professor Faculty

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Position Description:

The Mongan Institute at MGH seeks an experienced Implementation Scientist at the advanced assistant professor or associate professor level to oversee and coordinate the growth of a cross-institute implementation research and training program with a focus on complex conditions and health equity.  The Mongan Institute is an innovative transdisciplinary research institute at MGH consisting of 13 centers and programs spanning data science to delivery science with over 115 faculty, over 30 research fellows, as well as medical student and undergraduate trainees (for details see https://www.monganinstitute.org/). The Implementation Research and Training program will directly contribute to the Mongan Institute mission dedicated to achieving health equity and improving the lives of people with complex health needs through research and training in population and health care delivery team science.

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Principal Duties and Responsibilities:  

The Implementation Research and Training Program Director will work closely with the Director of the Mongan Institute to co-develop, grow, and coordinate an innovative and robust implementation research and training program with a specific focus on complex health conditions and health equity. This position will actively engage with the Mongan Institute centers and programs, as well as partner with research programs and disciplines across the Department of Medicine, and other MGH departments.  Core activities and responsibilities will include: coordination and oversight of Mongan’s implementation research training program; development and coordination of an implementation research methods consultation program; and further develop the Mongan Institute’s implementation research portfolio through externally funded implementation research proposals as a principal investigator and/or co-investigator. This position will be based within the Mongan Institute in the Department of Medicine with the potential for an additional clinical department appointment as appropriate.  Additional opportunities include consulting and collaborating with faculty across other MGH clinical departments; as well as contributing to implementation research seminars and collaborations with colleagues at the Harvard T.H. Chan School of Public Health.

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Skills and Experience Required:  

A clinical or research terminal degree (e.g. PhD, MD); 4 or more years of experience following training; peer-reviewed articles in the field of implementation research; and excellent communication, organizational, teaching and collaborative research skills are required. Experience and current external funding as an implementation research investigator; experience providing research training and/or mentoring in implementation research; and experience reviewing grants as a member of an NIH study section is also required. The optimal candidate will have experience in implementation research specifically focused on complex health conditions and equity-focused implementation science. Prior experience developing and leading a research training and consultation program is highly desirable. 
 
EEO Statement: 
Massachusetts General Hospital is an Equal Opportunity Employer.  By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from people of color, protected veterans and individuals with disabilities are strongly encouraged.
 

Administrative Coordinator - 3161306

Mongan Institute in the Department of Medicine at Massachusetts General Hospital is seeking a full time Administrative Coordinator. Founded in 2015, the Mongan Institute is dedicated to supporting research across MGH in the areas of population and health care delivery science. The Institute bridges research spanning data science to delivery science, and evaluative science to implementation science including a variety of disciplines and methods such as epidemiology, predictive analytics, cost-effectiveness, health policy, decision science, health disparities, health intervention and implementation research.

**When applying, please upload a cover letter, resume, and transcript. A minimum of two year commitment preferred.**

Responsibilities

The Administrative Coordinator will staff and support a wide variety of projects related to the Mongan Institute which may include the following:

• Public Relations: Provides assistance with dissemination and PR of Mongan Institute events including highlighting research and faculty of the Mongan Institute. Tasks include creating social media, website design, preparing the annual report and brochures, maintaining distribution lists, and preparing and distributing a monthly e-newsletter and/or regular weekly communications. Develop relevant content topics to reach Mongan Institute audience and funders. Create, curate, and manage all published content (images, video and written). Conduct online advocacy and open a stream for cross-promotions.

• Research Project Support: Provides assistance with any project or program related tasks, including literature searches, background research, developing meeting documents or presentations, developing meeting materials and summary reports, communication with internal and external stakeholders, and providing logistical support. This may also include providing assistance with writing IRB research protocols for Mongan Institute Director’s research projects and managing continuing review applications and other related IRB processes. Assist Administrative Director and Director with grant writing, research publications, and final grant reports

• Meeting/Seminar Series Planning: Provides assistance with research meetings and seminar series, including coordinating meeting preparations, communication with participants, developing and analyzing evaluations, preparing participant meeting materials and staffing events. This includes staffing and supporting the Diversity and Inclusion Workgroup and the D&I Employee Resource Group.

• Other: Provide staffing and support to any initiatives as needed, including managing Mongan Institute membership and applications, supporting MGH COVID19 Corps Biomedical Research Internship Program.

 
Requirements

• Bachelor’s Degree required, Master's degree preferred, with a focus in journalism, writing, marketing or other health care related field.  

• Ability to work effectively in collaboration with diverse groups of people.

Skills/Abilities/Competencies Required

• The ideal candidate for this position is someone with a high degree of professionalism, who is highly organized, detail oriented and creative, and who has the ability to complete tasks on-time.

• Must have strong project management and implementation skills, including the ability to keep a team on track to achieve goals.

• Maintains excellent writing and language skills, and able to demonstrate this through a writing sample.

• Displays ability to effectively communicate information and ideas in written and video format.

• Demonstrates creativity and documented immersion in social media.

• Experience sourcing and managing content development and publishing.

• Ability to work with a broad range of people to collaboratively complete projects.

• Must be able to multitask, proactively take initiative and be a team player, as well as work independently under the supervision of the project lead. The candidate must also demonstrate strong communication skills, both oral and written.

• Must demonstrate an understanding of and commitment to the mission of the Mongan Institute

• Should be well versed in working with Microsoft office, including Word, Excel, Access, and PowerPoint, SPSS and Endnote.

• Experience with website design and Wix a plus.

Grant Coordinator - 3178255

Description:

The MGH Mongan Institute in the Department of Medicine seeks a detail oriented, organized, self-directed individual to work with investigators throughout the research funding application and administration process. 

Founded in 2015, the Mongan Institute (www.monganinstitute.org) is dedicated to supporting research across MGH in the areas of population and health care delivery science. The Institute bridges research spanning data science to delivery science, and evaluative science to implementation science including a variety of disciplines and methods such as epidemiology, predictive analytics, cost-effectiveness, health policy, decision science, health disparities, health intervention and implementation research.
 

The candidate will be responsible for assisting investigators from various centers and units in the preparation of research grants, including pre award processes. Serving as the primary liaison between the investigators, Partners Research Management, research administrators based at affiliate and subaward sites, and sponsors, the Grant Coordinator will facilitate all aspects of the application process, including budget development, to ensure timely submission of proposals to meet both internal and external review deadlines. 

The candidate will need to be highly organized and goal-oriented, with the ability to work both collaboratively and independently under deadlines, and comfortable working with faculty at all levels.  Excellent interpersonal and communication skills are necessary, as are a willingness to take on new challenges and an openness to change.  While experience in research grant administration is preferred, as are a working knowledge of NIH and other federal, state, and foundation grant regulations and requirements, this is an excellent opportunity for a motivated, detail oriented individual interested in working in an academic medical research environment.

This is an entry-level position to the Research Grant Administrator career path. The Grants Coordinator will develop basic grants management foundation and skillset to become a Grant Administrator with the goal of advising junior-senior faculty and principal investigators.  The team works a Hybrid flexible schedule.

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**When applying, please upload a cover letter and resume. A minimum of two year commitment preferred.**

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PRINCIPAL DUTIES AND RESPONSIBILITIES:

Provide support to Mongan Institute faculty in specific tasks pertaining to new grant proposal and progress report development, particularly in – but not restricted to –the areas of budgetary planning and development, grant proposal preparation and subcontractor communication.  

Specific pre-award responsibilities include:

• Independently oversee all aspects of the grant application process, working with investigators to develop all grant proposal elements, including budgets, budget justifications, and all required documents per sponsor guidelines, ensuring timely submission to both internal review processes and sponsor deadlines.

• Serve as a primary contact for collaborating sites regarding development of subcontract budgets and required materials, addressing budgetary and compliance issues as needed.

• Understand and conform with the administrative, budgetary, and financial compliance regulations of all sponsors as well as with Partners fiscal policy; stay current and up-to-date on all policy changes. 

• Serve as a liaison between investigators, Partners Research Management, and various sponsors as required throughout the award life cycle.

• Creates Insight record and performs data entry of grant application materials into sponsor forms according to funding agency guidelines.

• Prepares/updates physician/scientist’s curriculum vitae, biographical sketch, and other support according to format required by funding agency.

• Performs literature searches and maintains an accurate PI Bibliography.

• Attends Partners Research Administration trainings for pre-award.

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The Grant Coordinator will assist the Institute’s Director and Administrative Director in providing advice to investigators on fund utilization and financial policies of granting agencies. 

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Additional tasks may include:

• The Grant Coordinator will also coordinate various HR functions for non-clinical, research personnel including new hire coordination, visa requests for foreign nationals, and the on-boarding of research non-employees across the department.  The candidate must have well developed organizational and communication skills capable of working independently to produce consistent quality work with minimal supervision and guidance.

• Implementation and monitoring of Accounts Payable processes and transactions, including submitting expense reports, special payment requests, and consultant contract payments in compliance with sponsor guidelines, and collaborating with Accounts Payable to ensure timely processing

• 1+ years of finance or grants management experience preferred

• Bachelor’s degree or equivalent

• Experience in healthcare, hospital or academic environment preferred

• Exceptional attention to detail, strong analytical and organizational skills.

• Ability to prioritize, multi-task, meet deadlines, and ask for direction when appropriate in an environment that requires continuous monitoring of priorities.

• Proficiency in Excel, Microsoft Word, Adobe Pro, willingness to learn new applications and systems as needed.

• Positive customer-service orientation, excellent interpersonal/communication skills, professional manner, and ability to maintain confidentiality.

• Comfortable interfacing with investigators at all levels, including physician leaders.

• Excellent organizational and interpersonal/communications skills.

•  Advanced reading comprehension with strong attention to detail.

• Works efficiently and effectively on assigned duties.

• Highly engaged with enthusiasm for change; willingness to take on new challenges.

• Demonstrated ability to be flexible in a deadline-driven environment that requires continuous monitoring of priorities and multi-tasking.

• Highly task-oriented, self-motivated, and able to work independently as well as in coordination with various teams.

Data Analysis I - 3156217 

Description:

The Mongan Institute at Massachusetts General Hospital is seeking a full-time Data Analyst to support research at the Mongan Institute.  The Data Analyst will work with investigators on externally funded research studies that focus that range from observational large data set analyses to longitudinal intervention and implementation research studies.  The Mongan Institute is an innovative transdisciplinary research institute at MGH consisting of 13 centers and programs spanning data science to delivery science with over 115 faculty, over 30 research fellows, as well as medical student and undergraduate trainees (for details see https://www.monganinstitute.org/).

Working under the supervision of faculty biostatisticians in the Biostatistics and Data Science Unit at the Mongan Institute, the Data Analyst will work collaboratively with investigators, including health services researchers, clinicians, and biostatisticians. The Data Analyst will be responsible for ensuring data integrity; analyzing data; conducting valid statistical tests and statistical models; and assisting with data visualization and communicating findings in presentations and manuscripts. A specific focus of this position is to provide data analytic support to junior investigators within the Mongan Institute.

Principal Duties and Responsibilities:
The Data Analyst will oversee data analyses and will be responsible for setting up data management platforms and ensuring the quality of the data. The Data Analyst will ensure accuracy of the data, accounting for missing data and addressing data structure to best inform analyses. The Data Analyst will work with observational and newly collected intervention and implementation research data to create longitudinal datasets to assure quality and answer key questions for investigators including analyses of cross-sectional data, as well as creating longitudinal cohorts that will be analyzed over time; and conducting valid statistical tests and advanced modeling. The Data Analyst will work on a variety of data-focused tasks including, but not limited to data cleaning, data harmonization, and data analysis and interpretation (e.g. multivariate regression analyses, survival analyses, etc.).  In addition, the Data Analyst will generate data reports and analysis as needed to inform project planning. The Analyst will also create programs for analysis, and participate in manuscript development.

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Bachelor’s degree required in statistics, biostatistics, public health or other related social science field with strong quantitative emphasis (Master’s preferred).

Strong skills in data management including developing a process for merging and reconciling data from different sources and with different characteristics.

Experience in data management and statistical analysis in a research setting preferred.

Intermediate experience with statistical analysis. 

Familiarity with SAS preferred as well as experience with R, Python, or similar programming languages.

Facility in computer programs used for data entry such as SPSS, Excel or Access.

Strong programming skills.

Excellent communication skills and the ability to function well as a member of a team.   

This position requires the ability to work simultaneously on various tasks with different investigators, while maintaining attention to detail, and to effectively work with supervising faculty biostatisticians.  

Postdoctoral Research Fellow - 3170279

The Massachusetts General Hospital (MGH), a Harvard affiliate, is looking for exceptional candidates to join the research group of Dr. Hamed Khalili in the Clinical and Translational Epidemiology Unit (CTEU) at Mongan Institute. The successful candidate will join a research program focused on population-based and translational research efforts in gastrointestinal diseases. We seek to understand the lifestyle and environmental risk factors for chronic gastrointestinal diseases such as inflammatory bowel diseases.

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This Postdoctoral Research Fellow position offers the opportunity to work directly with a team of Principal Investigators (PIs) in the CTEU/Mongan Institute and the Division of Gastroenterology at MGH. Responsibilities will include developing research protocols, compiling data, conducting statistical analyses, validating programming and reporting output in numerical and graphic formats under the supervision of the PI. In addition to traditional epidemiologic studies, the candidate will work with a variety of omics data (e.g. metagenome, metabolomics, etc). The candidate will need a thorough understanding of data/information quality principles as well as be comfortable with data manipulation in large databases. Candidate must be self-motivated, independent in task completion, and comfortable accepting feedback and guidance from colleagues. The ability to work well in a team is a must, as well as the maturity to manage numerous research studies simultaneously.

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Duties and responsibilities:

• Develops and designs data collection instruments

• Calculates sample size and selects appropriate analytical procedures

• Develops analytical plans for ongoing projects and discusses approach with PI

• Conducts primary data analyses using SAS and R

• Previous experience with Python programming is strongly encouraged

• Reports and summarizes analysis results of a research project by creating graphs, tables, and charts. Interprets and conveys results to PI and research team

• Assists with statistical analysis and results sections in manuscript preparation

• Designs ad hoc reports requested by administrators, for example the tabulation of gender and race/ethnicity of populations served, and summary data required for IRB renewals

• Conducts quality control of programming and statistical models

• Assists with other research-related tasks as needed

Qualifications

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Skills and Competencies Required:

• PhD degree in biostatistics, epidemiology, or public health (MD candidates may be considered if they have had at least 3 years of full-time research experience in epidemiology, biostatistics or other related fields)

• Minimum 1 year of relevant work experience

• Knowledge of epidemiology and biostatistical methods, including survival analysis

• Strong experience in statistical programming and ability to use software systems like SAS or STATA, ability to develop macros and do statistical computing using R is a plus

• Experience working with large databases

• Experience with working in a cluster computing environment

• Experience in propensity score analyses, interrupted time series, and instrumental variable techniques

• Experience with analyses of genetics, microbiome and metabolomics data is a plus but not required

Program Manager - 3164124

About the Department

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The MGH Clinical and Translational Epidemiology Unit (CTEU) is a research unit within the Department of Medicine (DOM) and Mongan Institute.  The mission of the CTEU is to advance epidemiologic investigation for the translation of discoveries into effective clinical interventions. At its core, the CTEU and DOM are seeking to expand their support of clinical and translational researchers to optimize cutting edge study methods to discover and characterize determinants of human health, develop novel preventive and therapeutic interventions, and elucidate molecular biomarkers for the development of precision medicine strategies. 

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The Program Manager will directly report to the CTEU Director of Biobanking under the Unit Chief of the CTEU in their capacities as Principal Investigators.  The candidate will have a broad portfolio of responsibilities.  Working with the Director of Biobanking and the Unit Chief and key stakeholders in the DOM, the candidate will help with activities related to the expansion of DOM investigator-initiated translational biospecimen collection and processing, including the structure and organizational design and development and strategic planning of this DOM wide initiative. Under the general direction of the Unit Chief and Unit faculty, the incumbent will also assist with compiling, copyediting, writing, proofreading, and formatting health, medical, and scientific content for grant requests, progress reports, scientific manuscripts, and visual presentations intended to support the clinical and research goals of this new Core service.  This position requires a broad base of skills in project management, laboratory management, copy writing and editing as well as multi-media content production. The ideal candidate will work fairly independently, receiving minimal supervision.

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Principal Duties:

Research and educational responsibilities

Works with the Director of Biobanking and Unit Chief in strategic planning and program development for this DOM initiative

Develop the blueprint for the core competencies and support to be offered to DOM investigators for this core support

Consult with faculty members to provide intellectual support relevant to offered services, administrative requirements (e.g. IRB/Biosafety protocols), and audits.

Assist in the preparation and formatting of grant proposals relevant to growth of the core service

Assist with the compilation, review, and management of information pertaining to descriptions of facilities and resources available to investigators, research progress reports, biographical sketches, and other written materials

Assist faculty and investigators with the preparation of scientific manuscripts for publication

Supervises research coordinators/core personnel. Works to deploy personnel to work on multiple projects with different deadlines.

Participates in laboratory and collaborator meetings. Liaises with investigators across the unit and DOM to ensure coordination of projects with Unit staff. Presents results and protocols as appropriate.

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General administrative

Help to set up, organize and develop all aspects of the to be established DOM Biobanking support core.

Oversee all communications and outreach for core with the internal and external scientific community, including but not limited to maintenance of the website

Performs special projects for the Director of Biobanking and the Unit Chief

Works closely with core services managers

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Qualifications:

Masters Degree in a biomedical sciences discipline or directly related field required with at least 3-5 years of experience working in a wet laboratory setting

Advanced degree (M.D. or Ph.D.) preferred. Dissertation research time will be considered in absence of other relevant work experience.

Demonstrated professional experience in translational scientific communication, laboratory management, clinical research or other related field  

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Skills / Abilities / Competencies Required:

Aptitude for critical thinking as applied to research.

Ability to manage multiple concurrent projects and priorities at once to effectively meet multiple and variable deadlines

Demonstrated experience in managing junior level staff and excellent interpersonal/communication skills with people from multiple levels and disciplines

Aptitude to develop and maintain interdisciplinary collaborations

Exceptional computer skills, including word processing, database management, spreadsheets, presentation software (Powerpoint), and Endnote

Excellent command of the English language, including medical/scientific terminology and grant writing skills

Track record of success in project and program management

Effective analytic skills

Ability to make decisions quickly and independently

Knowledgeable and compliant in all relevant hospital, State and Federal regulatory requirements, including hospital policy and procedures, and HIPAA regulations.

Team-focused and collaborative work style with a high level of professionalism

Three references that can speak in detail to the candidate’s experience will be requested.

Project Coordinator - 3162575

The Disparities Solutions Center (DSC) within the Mongan Institute of the Massachusetts General Hospital (MGH) is seeking a full time Project Coordinator to coordinate and evaluate a variety of projects related to Initiative 4 in the MGH Structural Equity 10-pt plan: Assuring equity in access to and delivery of clinical care.

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The DSC is dedicated to the development and implementation of strategies that advance policy and practice to eliminate racial and ethnic disparities in health care. The DSC will achieve this mission by:

• Serving as a change agent by developing new research and translating innovative research findings into policy and practice

• Developing and evaluating customized policy and practice solutions for health care providers, insurers, educators, community organizations, and other stakeholders

• Providing education and leadership training to expand the community of skilled individuals dedicated to eliminating health care disparities

For more information about the Center, please go to our website at www.mghdisparitiessolutions.org.

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Responsibilities

The Project Coordinator will oversee management and implementation of a wide variety of projects related to assuring equity in access to, and delivery of clinical care. This may include the following:

• Coordinate activities Equity in Clinical Care Council: manage collaborative working groups on hospital-based disparities initiatives with clinicians and senior leaders across the hospital.

• Write IRB research protocols for all DSC research projects and improvement initiatives; manage continuing review applications and other related IRB processes.

• Oversee and coordinate evaluation activities for quality improvement initiatives

• Assist senior staff with grant writing, research publications, and final grant reports

• Manage multiple project timelines and assure that project deliverables are completed on-time

• Master's degree in a health-related field preferred with 2-4 years post-Master's work experience in health care

• Knowledge of and interest in racial/ethnic disparities in health care, and previous work experience with health care research and/or health care disparities preferred

• The ideal candidate for this position is someone with a high degree of professionalism, who is highly organized, detail oriented and creative, and who has the ability to complete tasks on-time.

• Must have strong project management and implementation skills, including the ability to keep a team on track to achieve goals

• Must have good evaluation and data collection skills, including experience designing and conducting needs assessments, conducting key informant interviews and focus groups, and quantitative data analysis

• Must have strong writing skills

• Ability to work with a diverse range of people to collaboratively complete projects

• Ability to independently lead projects under the supervision of a faculty member, as well as work as part of a multidisciplinary team

• Must be able to multitask, take pro-actively take initiative and be a team player, as well as work independently under the supervision of the project lead. The candidate must also demonstrate strong communication skills, both oral and written.

• Must demonstrate an understanding of and commitment to the mission of the Disparities Solutions Center.

• Role model behaviors that reflect a philosophy that values team-based work, demonstrating respect for diverse perspective and value that each member of the team offers to the effort.

• Should be well versed in working with Microsoft office, including Word, Excel, Access, and PowerPoint, SPSS and Endnote.

Grant Coordinator - 3161109

GENERAL SUMMARY/ OVERVIEW STATEMENT:

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The Massachusetts General Hospital’s Medical Practice Evaluation Center (MPEC) is seeking a full-time Grant Coordinator to facilitate management of the Center’s sponsored research portfolio throughout the award life-cycle.  You will facilitate critical, on the ground research projects by ensuring the successful execution of sponsored awards in compliance with institutional and NIH/foundation policies and procedures and providing oversight of existing MPEC assets. Through robust training and mentorship, we will cultivate and develop your professional skillset in order to advance your research administration career.

Interested candidates should apply via www.massgeneral.org/careers.

** When applying, please upload a resume along with a cover letter  **

For more information regarding our group, please visit https://mpec.massgeneral.org/

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PRINCIPAL DUTIES AND RESPONSIBILITIES:

Pre-Award:

Assist in the sponsored research grant application process, including:

• Drafting and proofreading administrative components of grant applications

• Reviewing documents for compliance with institutional and sponsor requirements

• Completing sponsor and institutional application forms

• Developing study budgets

• Search for funding opportunities and investigate those of interest to MPEC researchers

Post-award:

Monitor and execute fiscal functions of the Center:

• Assemble and submit orderly and comprehensive expense reports for reimbursement

• Facilitate routine procurement transactions such as check requests and purchase orders, following institutional policies and procedures

• Work with Supply Chain personnel to establish new vendors for purchasing and contracting

• Monitor project expenditures, including monthly assessments of fund activity

• Prepare and maintain financial reports on an ongoing basis

• Work with Grant Administrator and Research Finance to resolve accounting issues

• Collaborate with Principal Investigators and Grant Administrator on annual grant progress reports

• Provide timely closeout of all expired projects through the coordination of fiscal and administrative resources throughout the system

• Collaborate with the Compliance Specialist to ensure appropriate approvals and agreements are in place for human subjects work and data transfers; monitor as appropriate through award life cycle

• Assist with maintenance of study records, including electronic regulatory study binders, electronic lab notebooks, data management plans, and publication records

MPEC responsibilities:

• Develop systems for tracking existing Center assets, including computer hardware and software

• Provide ongoing asset management, including serving as the liaison between Center personnel and the Partners Research Computing offices

• Collaborate with Grant Administrator and Administrative Manager to guide and educate fellows and younger investigators in the MPEC through pre- and post-award grant processes

• Other duties as assigned when research policies change or workloads increase

WORKING CONDITIONS:

Duties will be carried out in a typical office environment.  Occasional hours outside the 9-5 workday may be required, with overtime compensation as appropriate, particularly around grant submission deadlines.

QUALIFICATIONS:

Job qualifications include:

• Bachelor’s degree preferred

• Associate’s degree with at least 1 year of fiscal or project coordination experience acceptable

• High school graduate with at least 5 years of relevant experience acceptable

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SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

Planning, Organizing, and Coordinating:

• Time management skills with the capability to prioritize among multiple requests from multiple individuals and the ability to change direction in response to a fast-paced work environment

• Attention to detail in all aspects of work

• Problem-solving ability, including the ability to gather information, identify resources, and imagine alternatives

Communication Skills:

• Cognizant and respectful of cultural differences in communication approach

• Excellent written and verbal communication skills

• Ability to represent the Center with the utmost professionalism and ability to build strong relationships inside and outside of the group

• Ability to work successfully in a team environment

• Sense of humor is a must

Professionalism and Integrity:

• Ability to maintain confidentiality

• Ability to work in an environment that reflects diverse work styles and perspectives

• Maintain utmost confidentiality with sensitive and personal information