The Mongan Institute in the Department of Medicine at Massachusetts General Hospital is seeking a full time Senior Data Analyst to manage its Data Management and Analytic Program. Founded in 2015, the Mongan Institute is dedicated to supporting research across MGH in the areas of population and health care delivery science. The Institute bridges research spanning data science to delivery science, and evaluative science to implementation science including a variety of disciplines and methods such as epidemiology, predictive analytics, cost-effectiveness, health policy, decision science, health disparities, health intervention and implementation research. The Mongan institute consists of over 130 faculty as well as research fellows, trainees, and a large staff including 13 research centers spanning population data science to health care delivery team science. In addition to conducting state-of-the-art population and health care delivery research, the Mongan Institute provides research training and mentoring programs and includes core and affiliate faculty members within the Department of Medicine, as well as numerous clinical departments across MGH.

 

The Mongan Institute at Massachusetts General Hospital is a community of leading scientists and programs in population and health care delivery science dedicated to transforming health care and achieving health equity locally, nationally, and globally.

 

Responsibilities:

Reporting to and working closely with the Institute Director and Administrative Director, the candidate will lead the development of a new Data Management and Analytics Program (DMAP) that will support the Institute’s 13 research centers and programs. Once established, the program will offer a range of data management and analysis services, including statistical and study design consultation, research protocol development, web-based survey development, data management plans, analysis and interpretation of data, and assistance in presenting and disseminating results. The Manager of the Mongan Institute Data Management and Analytic Program responsibilities include strategic planning, project development and oversight:

• Conduct a detailed comparative evaluation of data and analytics programs at comparable institutions to draw from successful frameworks.

• Conduct a needs assessment to identify specific resources and support systems needed by the Institute’s faculty (>130), research fellows, and medical students and undergraduate trainees. 

• Oversee the development of a DMAP-specific webpage where Mongan investigators can access resources and apply for analytic assistance.

• Develop a business plan and budget justification for the first two years of the Program in collaboration with the Administrative Director.

• Provide coordination and management of a developing team of analysts and data scientists.

• Build a streamlined process for data sharing and management on a secure platform.

• Assemble a comprehensive literature database containing guidance on all stages of research study development, implementation and dissemination.

 

Once the DMAP is active, the DMAP Manager will build its resource warehouse, while also serving as a senior data analyst. As the senior analyst, the position will:

 

• Provide analytic and study design assistance to the Institute’s investigators

• Set up systems to track and record progress towards milestones on each project

• Coordinate/support the activities of the Program data analysts

• Coordinate and oversee consultation, data management, and data analytic requests and facilitate optimal workflow management

 

Skills and Experience Required:

• Master’s degree or PhD in statistics, biostatistics, public health or other related social science field with strong quantitative emphasis.

• 3+ years in a hands-on data analytics management role with experience developing analytical and/or data science methods in a research setting.

• Experience with program design, implementation and evaluation, including process maps, root cause analyses, and conducting key informant interviews and focus groups.

• Experience in program and project management.

• Excellent skills with Stata, SAS, R, SPSS, Python, or similar programming languages.

• Excellent time-management skills and experience working simultaneously on multiple projects with discrete, interdisciplinary teams.

• Experience designing and implementing complex and innovative solutions for project workflow and data management tasks.

• Proficient with REDCap and other web-based survey development and distribution platforms.

• Experience creating and leading training workshops and materials.

• Excellent communication and writing skills, with the ability to provide a writing sample.

• Highly detail-oriented, ensuring data quality and accuracy.

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We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions or any other characteristic protected by law. Women and minorities are encouraged to apply.

The Mongan Institute in the Department of Medicine at Massachusetts General Hospital is seeking a full time Staff Assistant. Founded in 2015, the Mongan Institute is dedicated to supporting research across MGH in the areas of population and health care delivery science. The Institute bridges research spanning data science to delivery science, and evaluative science to implementation science including a variety of disciplines and methods such as epidemiology, predictive analytics, cost-effectiveness, health policy, decision science, health disparities, health intervention and implementation research. The Mongan institute consists of over 150 faculty as well as research fellows, trainees, and a large staff including 12 research centers spanning population data science to health care delivery team science. In addition to conducting state-of-the-art population and health care delivery research, the Mongan Institute provides research training and mentoring programs and includes core and affiliate faculty members within the Department of Medicine, as well as numerous clinical departments across MGH.

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Responsibilities:

Reporting to and working closely with the Institute Administrative Director, the Staff Assistant will be primarily responsible for providing administrative support for the Institute Director and several Mongan Center Directors, and will also support general office administration and operations. These responsibilities include coordinating and scheduling of meetings and conference calls, facilitating travel arrangements, managing Institute payroll and supply chain needs, and supporting human resource activities across the Institute. This is an exciting opportunity for a self-directed organized professional to work with internationally recognized experts and support our mission of transforming healthcare and achieving health equity locally, nationally, and globally.

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Office Administration:

• Support Institute leaders by managing complex calendars, scheduling of in-person and virtual meetings using conferencing software (outlook, iCal, zoom, teams, doodle, etc.), and coordination of travel arrangements for national and international conference attendance.

• Monitors Institute phone line, responding professionally to inquiries and requests.

• Facilitate Institute leadership meetings through scheduling and room reservation, assisting with presentation slide preparation as needed, recording meeting minutes and disseminating notes to participants, and assisting with follow-up and follow-through on key action items. Maintains and handles confidential information.

• Provide assistance with various Institute and research center meetings, faculty meetings, seminar series, and social events including: coordinating meeting preparations(setup/takedown), conference room reservation and calendar invitations, ensure A/V setup is complete and functional, ordering food for meeting participants, and any other requirements needed to conduct virtual and on-site meetings.

• Assist Institute faculty and staff in the use of the electronic hoteling and space reservation systems, obtaining building badge and floor access, and welcomes and registers Institute visitors with building concierge.

• Maintain and update seating assignments, staff on-site schedules, and telephone directory of assigned centers.

• Assist with mail and package pick-up, sorting, and delivery in collaboration with other administrative staff in the Institute.

• Provide cross coverage/support in collaboration with other administrative staff. Occasionally may require sitting at the front desk to fill in for front desk Staff Assistant.

• Work with the Institute communications coordinator to facilitate research center website content and design updates, and assist with center public communications on social media platforms.

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Office Operations:

• Oversee the administration of Institute and research center(s) weekly payroll process, ensuring that staff time is entered correctly, vacation and holidays are accurately recorded, and weekly submission is completed in a timely manner.

• Manage the Institute and research center supply chain needs, including the processing and submission of expense reimbursements, ordering of supplies, computers, materials, equipment, software licenses and data, and work closely with accounts payable staff to ensure that invoices are paid in a timely manner and to the correct funding source.

• Ensure office equipment is functional, maintained, and all necessary office supplies are sufficiently stocked and available to avoid disruptions. Facilitates any required equipment and computer maintenance/removal with IT and qualified vendors.

• Assist faculty and research staff with the preparation and submission of manuscripts for publication, and assist with maintaining compliance with federal public access requirements (NIHMS) for manuscripts accepted for publications in major scientific journals.

• Assist faculty with managing and maintaining hospital, academic, medical, and professional requirements and credentialing including: professional certifications and renewals, professional society memberships and renewals, CME credits, Conflict of Interest documentation, CITI certifications, IRB update notifications, medical and regulatory licenses, formatting and updating of CV’s and biosketches.

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Human Resources:

• Support the Institute leaders in the recruitment of new research faculty and staff, including the drafting and posting of positions with HR.

• Monitors job requisitions for applicants and creates candidate folders for hiring manager review.

• Communicate professionally on behalf of Directors with candidates, keeping them informed on the hiring process and next steps, scheduling of interviews with key leaders and hiring team, and communicates hiring decisions.

• Coordinate with hiring manager and center administrative managers to complete the on-boarding and credentialing process for new staff and assists with orienting new staff to the Institute.

• Maintain records of job descriptions, candidates, and tracking of recruitment efforts for reporting purposes.

 

Qualifications/Requirements:

• Submission of a resume and cover letter expressing interest in the position and goals for career growth.

• Minimum of a High school diploma or GED, Associates/Bachelor’s degree preferred.

• Additional training in office systems or other post high school education strongly preferred.

• Minimum two years applicable work experience required. Senior leadership/executive level support experience preferred.  

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Skills/Abilities/Competencies Required:

• Candidate must have a strong work ethic and able to make decisions, take initiative, and prioritize a workload to meet often times conflicting deadlines. Exemplary verbal and written skills along with strong interpersonal skills are required. This position relies heavily on proficiency in Microsoft Office applications, and the ability to learn new software, as needed. Time-management, organization, strong attention to detail and accuracy in work are also critical to the success of this position.

• The ideal candidate for this position is someone with a high degree of professionalism, who is highly organized, detail oriented and creative, and who has the ability to complete tasks on-time.

• Maintains excellent writing and language skills, and able to demonstrate this through a writing sample.

• Displays ability to effectively communicate information and ideas.

• Ability to work effectively in collaboration with diverse groups of people. Must demonstrate an understanding of and commitment to the mission of the Mongan Institute.

• Should be well versed in working with Microsoft office.